The Liberty Group provides a comprehensive and complementary range of investment and risk products for personal and corporate investment, life insurance, retirement, disability, and health insurance needs. Liberty was faced with a high number of new agents joining every month, frequent product launches, and escalating training costs. In addition, agents were unable to sell in their first few months because they were in classrooms for training. Liberty also required all agents to be accredited to meet policyholder protection regulation.
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Dow needed to train employees and contractors on a wide variety of topics that range from environmental safety and health issues, to policies and procedures and OSHA regulatory compliance. Dow conducts more than one million hours of regularly required training for its 60,000 users at plants around the world.
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Read the CIO.com article on the Dow Chemical e-Learning solution.
Belgacom SA is the leading supplier of global telecommunications solutions on the Belgian market. The challenge facing Belgacom was how to effectively keep its employees and partners informed and trained. Belgacom's 22,000 employees are widely dispersed from a geographical standpoint. Belgacom has 10 main offices in Belgium as well as point of sale offices located in almost every town in Belgium and further offices located in France, Germany, and Holland.
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Learning and development is of paramount importance to Diageo. To improve their ability to deliver better training, Diageo identified a need for a single learning system to manage their global learning needs.
Using WBT's TopClass LMS, today Diageo's Learning Academy has over 22,000 registered learners and offers 400 classroom courses, 99 e-Learning courses, 200 virtual training sessions and hundreds of downloadable documents for knowledge sharing. The initiative has been extremely successful and has helped Diageo to develop a talented workforce.
ELT provides specialized training in the area of ethics and compliance. Their challenge was to deliver company specific versions of their courseware to a client base of over 1,000 companies. They needed a solution that would give them the flexibility to deliver different versions of courses based on job role. Today TopClass provides them with a scaleable solution that meets their needs, and provides them with ample room for growth.
Nissan’s traditional classroom-based approach to training was inefficient, capacity-constrained and ineffective due to the high employee turnover levels. The decision was made to introduce e-Learning across the organization to support and supplement classroom training, enabling a greater variety and volume of training to be delivered, consistency of messages and a reduction in training administration. Using a clever adoption program and by taking full advantage of the rich functionality within TopClass, Nissan has successfully rolled out a new learning program across its sales, service and technical divisions, delivering a highly effective and successful training offering.
America's Health Insurance Plans wanted to enhance their educational service and expand their course offering to include online courses and products for sale via the web. Using TopClass they've benefited from a host of enhancements such as, the tracking of certifications and CEUs, being able to offer e-Learning courses, workshops, books and other products, with online payment. TopClass accommodates different pricing for members, non-members and individuals. TopClass has enabled AHIP to expand and enhance their educational offering.
When it came to training for ICON’s workforce of almost 7,000 global employees, keeping track of changing training requirements for the various job roles for employees in 38 different countries posed a huge challenge, not to mention the overhead and administration burden of filing, storing and tracking the paperwork and certifications for regulatory reporting purposes. Since implementing WBT’s TopClass, ICON can now offer employees self-serve training with online visibility of their learning plans as specified by functional job role with self-registration of courses, from any location at any given time. As a result ICON’s reliance on paper has been greatly reduced.
New York State Office of Real Property (ORPS) needed an efficient method of training property assessors. Current classroom based assessments meant that assessors had to travel to centers, take training and spend too much time on the road. New York OPRS also had to pay expenses for these assessments which was proving costly. Having implemented WBT's TopClass LMS New York ORPS is now saving approximately $1,200 in expenses per assessor and has reduced assessment times to a fraction of what they were before introducing e-Learning.
Semler needed a central learning solution that would help them administer, plan and manage training for 4,500 staff and dealers, with robust reporting capabilities to satisfy the requirements of their car manufacturers. They chose TopClass and today are managing and administer 5,500 man days of technical training and 4,500 man days of sales training. They are now also better able to determine their training needs and plan and budget more effectively.
In 1996 the World Bank made a strategic decision to focus on strengthening its capacity as knowledge and learning organization. Moving to a blended learning model supporting both online and classroom-based learning was an obvious choice. Following a rigorous selection process, they chose WBT and since implementing TopClass LMS, the World Bank has achieved some very important benefits; the quality and administration of learning has improved considerably and the analysis of learning data is significantly strengthened.
LOMA needed a best-of-breed technology to manage and deliver its content via
the LOMALearn portal. It looked at a number of solutions before entering
into a partnership with WBT Systems. Today, LOMALearn is powered by WBT's
award-winning TopClass Learning Management System/Learning Content
Management System (LMS/LCMS). The superior tracking and reporting
functionality offered by TopClass helps LOMA customers meet regulatory
checks for employee training and certification.
Innovatia, a wholly owned subsidiary of Aliant (
The Wealth Management market has undergone significant changes in recent years, which has resulted in an increase in the number of competitors and the requirement for advisors to deliver financial advice on a broader array of financial issues. In addition, mergers and acquisitions activity and legislation have substantially increased the number of products and services that Relationship Managers are expected to knowledgeably sell. This has increased the training burden in terms of educating sales teams on product features and enabling cross selling and up selling to existing clients. Find out how Greene Consulting has used TopClass to manage this increased training burden to provide Wealth Management Training to some of the largest Financial Services players in the US.
Founded in 1968, Duoc UC is one of the largest educational institutes in Chile with 8 different schools including Communications, Design, Engineering, Business
Management, Tourism, Construction, Natural Resources and Health. With over 23,000 students, 1,000 teachers and 1,000 courses spread over 8 campuses, the University has continuously invested in state-of-the-art equipment and facilities, enabling students to learn and test their skills in conditions that will prepare them for the real world. Duoc UC takes advantage of opportunities offered by information technology, to generate interactive courses that have been specifically designed to complement teacher-based instruction.
With a high number of students, teachers and courses distributed over 8 campuses, Duoc UC needed a way to allow students and teachers to collaborate on a day-to-day basis without the necessity of face-to-face contact.
Another important requirement was to increase the consistency of courses, ensuring the same material was covered at a similar pace, irrespective of the class. 
Valero has over 1,100 company-operated retail sites that spread west from Texas through California. Managing and distributing updated policy and procedure manuals to these stores has always been a challenge. For example, the 800+ page Retail Operations Manual and the Employee Handbook are continuously evolving as the business changes and grows. In the past, these books and any necessary updates were printed at a central location and then shipped to regional offices for distribution. It was difficult to ensure the consistency of the manuals, because replacing the outdated information with the updates was the responsibility of each user. In addition, printing and shipping costs were high.
Find out how TopClass enabled Valero Energy to develop an e-Learning solution that paid for itself in 12 months. 
Volvo Construction Equipment is a major international company developing, manufacturing and marketing equipment for construction and related industries. Volvo CE had found that it was becoming increasingly difficult to get the right people to attend training in central locations due to time and cost constraints. An important driver was to consolidate product training into one system, providing a uniform learning solution. Volvo CE selected TopClass as their global e-Learning solution, to provide sales, service and product training to their worldwide dealer network.
Smith & Nephew is a global medical device company, employing over 7,000 people with operations in 34 countries. Smith & Nephew wanted to make e-Learning an integral part of the culture of the company and develop staff training beyond traditional instructor led courses. They believed a blended learning approach would increase the effectiveness of their training investment. Another important aspect was the ability to repurpose existing training content which could be shared across the organisation. Their vision was to develop a personal learning system which allows staff to learn at a convenient time and place. The solution is a blended approach using both Instructor Led Training and e-Learning, offering the best of both worlds.