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Leading BPO chooses WBT for training administration and delivery

Dublin, Ireland - November 23rd, 2004 - WBT Systems, a global leader in enterprise e-learning solutions, today announces its partnership with leading business process outsourcing company, Vertex. WBT will provide an enterprise learning solution to meet the training needs of Vertex clients, including leading names such as Powergen.

The WBT solution will form part of a unique suite of HR technologies, Tools on Top, which has been configured by Vertex to offer clients a high-speed, low cost route to the centralised delivery of key HR services – from recruitment, through training delivery to case management.

The WBT element of the suite acts as a training administration and delivery tool, maintaining a central repository for company wide training programmes, allowing employees and managers to book training as required. It also keeps a full history of all training activity, both for each client company and for the individual employees within it, giving HR managers a consistent view of their company’s skills base. It can also be used to design and deliver e-learning via company intranets.

Mike McKenzie, Marketing Manager for Vertex’s Enterprise and Human Resources Outsourcing divisions, says; “WBT’s solution offers us a best-of-breed solution that’s sufficiently robust and scalable to grow with our business, accommodating the needs of even the largest and most complex outsourcing contracts.”

CEO of WBT Systems, Declan Kelly, welcomed the partnership with Vertex; “We’re delighted to be working with one of the UK’s leading BPO players and see tremendous opportunities in the HR outsourcing arena. This partnership with Vertex is further evidence of our growing presence in international markets and testament to our investment in maintaining leading capabilities in terms of our solutions and services.”

About Vertex

Vertex is a leading outsourcing organisation with expertise in customer management, HR and F&A outsourcing. Vertex works with clients to deliver business enhancing change, building revenue, reducing cost and boosting customer and employee satisfaction. Its HR outsourcing services encompass more than 25,000 employees across three organisations in the public and private sector and its services embrace the entire employee life cycle – from recruitment, though service, reward, development and departure.

Vertex is part of United Utilities, a FTSE100 company, operates out of 27 sites across the UK and employs more than 9,000 people. Its clients include Capgemini, Westminster City Council, Birmingham City Council, Cisco Systems, Lastminute.com, Lloyds TSB, Marks & Spencer, Orange, Powergen, Tesco, Sony Ericsson, Vodafone and UPS.

About WBT Systems

WBT Systems is one of the leading providers of intelligent learning solutions across the globe. Its solutions help organizations to address the business issues that are imperative to success in an increasingly competitive world. Best of breed solutions include mitigating risk and reducing costs by implementing advanced, robust compliance tracking solutions and driving top-line performance through enabling sales and customer services channels. WBT's implementation experience spans a variety of industries, including financial services, healthcare, government, and pharmaceuticals in blue-chip companies such as ABB, AHIMA, Alexander Forbes, Basler Insurance, Belgacom, Clinphone, Credit Suisse, Danish Confederation of Trade Unions, Diageo, Dow Chemical, Eurocontrol, Husqvarna, Innovatia, Liberty Group, Ryanair, Smith & Nephew, Valero and Volvo CE. WBT Systems' is recognised as a leader in both the e-Learning Suite and LMS Magic Quadrant Reports by the Gartner Group.

Established in 1995, WBT Systems is headquartered in Dublin, Ireland with offices in the US, Canada, UK, Germany and the Netherlands. For more information, see www.wbtsystems.com.

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