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Major Deployment to Meet Sales, Customer Service and Compliance Requirements

Dublin, Ireland - April 11th, 2005 - WBT Systems, the leading provider of enterprise e-learning solutions to the financial services sector, today announces that Standard Life, a leading financial services provider, has chosen WBT’s Compliance Suite to manage its compliance training and competence requirements across the enterprise. The solution, which will go live this year, will track, train and manage certification for up to 9,000 employees including Standard Life’s 3,800 customer service staff. In addition to regulatory training, the WBT solution will become the standard training portal for all of Standard Life.

Standard Life has over 12,000 employees worldwide, of which almost 9,000 are employed in the UK. Increasing regulation in the sector has meant that more products and functions are coming under scrutiny by the regulators. The need to show sound process and offer proof of the correct levels of appropriate training and supervision is crucial. Non-compliance results in fines and negative publicity that can severely damage reputation.

Standard Life initially contracted WBT’s Enterprise Solutions Division to conduct a Value Discovery exercise to examine its business requirements in key areas such as customer service and direct sales. After evaluating a number of other solutions, WBT was selected to provide the technology and consulting services to build an audit proof learning solution that would also deliver cost savings, improved customer experience and increased sales. The WBT Compliance Suite will manage and deliver content, training, and certification to employees and intermediaries across the UK.

“Regulatory training management is mission critical to Standard Life, so we need a partner that not only has proven technology but also a demonstrable understanding of our business. We were impressed by the consultative approach taken by WBT and their focus and specialization on Financial Services and compliance management. As well as demonstrating an excellent understanding of the business challenges we faced, we were impressed by the breadth of the WBT Compliance Suite and the flexibility and configurability it offered. The superior tracking and reporting functionality will help us meet and exceed our regulatory obligations for employee training and certification and help us deliver a consistently high level of training across the organization”, commented Andy Tucker, Standard Life’s Learning Technologies Manager.

Declan Kelly, CEO WBT Systems added, “We are delighted that a market leader such as Standard Life has selected WBT following a very detailed market review. It underlines our experience in helping large organizations develop and deliver effective compliance, sales enablement and customer service related knowledge management programs. Our ability to respond to the needs of the global insurance industry is proven by our successful implementations with customers such as LOMA, Liberty Group, Bonner Akademie GmbH, Barclays FirstPlus, Zurich Assurance UK and Basler Insurance. The deal with Standard Life also reflects the significant investment we have made in extending our products and services to meet the needs of the Financial Services industry".

About Standard Life

The Standard Life Assurance Company is a leading financial services provider. The group includes Standard Life UK Life & Pensions, Standard Life Bank (mortgages and savings products), Standard Life Investments (institutional and retail investment management), and Standard Life Healthcare (health insurance for groups and individuals). Standard Life also has operations in Canada, Ireland, Germany/Austria, Spain, India (joint venture), China (joint venture) and Hong Kong and the head office is in Edinburgh. Standard Life was founded 180 years ago and has over 7 million customers worldwide. It manages assets of around £108 billion.

About WBT Systems

WBT Systems is one of the leading providers of intelligent learning solutions across the globe. Its solutions help organizations to address the business issues that are imperative to success in an increasingly competitive world. Best of breed solutions include mitigating risk and reducing costs by implementing advanced, robust compliance tracking solutions and driving top-line performance through enabling sales and customer services channels. WBT's implementation experience spans a variety of industries, including financial services, healthcare, government, and pharmaceuticals in blue-chip companies such as ABB, AHIMA, Alexander Forbes, Basler Insurance, Belgacom, Clinphone, Credit Suisse, Danish Confederation of Trade Unions, Diageo, Dow Chemical, Eurocontrol, Husqvarna, Innovatia, Liberty Group, Ryanair, Smith & Nephew, Valero, Volvo CE and World Bank. WBT Systems is recognised as a leader in both the e-Learning Suite and LMS Magic Quadrant Reports by the Gartner Group. Established in 1995, WBT Systems is headquartered in Dublin, Ireland with offices in the US, Canada, UK, Germany and the Netherlands. For more information, see www.wbtsystems.com.

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