TopClass LMS Case Studies

Customer success stories


American Institute of Chemical Engineers

WBT Systems provides exceptional service to deliver a complete TopClass LMS implementation and integration with Personify for the American Institute of Chemical Engineers. AIChE is a leading organization for chemical engineering professionals, with over 49,000 members from over 100 countries.

Having recently upgraded their AMS to Personify360, AIChE was looking to take the next step in the evolution of their educational programs. WBT Systems provided a “service win” with:

  • Complete implementation and migration of 36 eLearning courses and 30 million rows of SCORM interaction data from the legacy LMS to TopClass in three months.
  • The ability to reflect user engagement with eLearning in Personify360, which provided a strategic value-add.
  • New reports that filled gaps in business intelligence versus the previous LMS.

Americas Health Insurance Plans

TopClass LMS manages blended learning and designations with seamless iMIS AMS integration for America’s Health Insurance Plans.


America’s Health Insurance Plans (AHIP) is a national association that represents 1,300 health insurance plans and provides coverage to more than 200 million Americans. AHIP needed the ability to produce and administer courses online to offer better customer service while reducing operating costs.

  • In one month, AHIP recorded 19.7% less customer support calls from its learners than the same month the previous year
  • Expanded education method to online, self study, text books and live workshops - all purchaseable online

Australasian Society for Ultrasound in Medicine

TopClass LMS resolves legacy productivity issues with secure integration to iMIS, enabling the Australasian Society for Ultrasound in Medicine to efficiently deliver education to 3,400 members.


ASUM wanted to streamline their systems and make them more accessible to members. The key requirement for their new LMS was a proven, strong integration with iMIS member database and a Single-Sign-On (SSO) system so their members could access all of ASUM’s member resources with only one login credential to remember. The new LMS also needed to provide sufficient options for organization and administration of content and courses, to enable ASUM to effectively manage their users’ learning experience.


The two-way integration between TopClass and ASUM’s association management system has streamlined administration of their educational offerings. TopClass has enabled the association to more efficiently deliver educational resources, rectifying the productivity issues experienced with the previous LMS.


Gamma Phi Beta International Sorority

TopClass LMS supports the delivery of online and in-chapter programs to 18,000 annual learners in 140 chapters of North America’s oldest sorority.TopClass provided Gamma Phi Beta with the ability to scale their learning platform to support a growing membership, and to expand the number and variety of courses in their education offering, which comprises a blend of online and in-chapter delivery of courses. Integration with iMIS enables reliable, accurate and automatic reporting.wbt-elements-pdf-icon-01

Gymnastics Australia

TopClass LMS delivers online and mobile learning to over 164,000 members of Gymnastics Australia, streamlining administration and enabling new professional development programs.


With Australia’s large footprint and members situated in both city and remote locations, GA faced growing demand for a flexible, online training platform, available on mobile devices when and where needed, to suit the lifestyles and learning habits of their diverse members, regardless of locality. Gymnastics Australia needed an accessible LMS solution that would:

  • Satisfy the need for online education and accreditation first
  • Enable further professional development over time
  • Support the generation of income from training provision.

NEA Member Benefits

The National Education Association (NEA) represents 3 million public school educators across the United States. The NEA Academy is the education offering from NEA Member Benefits, which provides professional development and continuing education services to  members via an online portal. The NEA wanted a learning management system that enabled them to offer, sell and track their training courses.

  • Over 2,000 teachers taking online courses monthly
  • After 3 different LMS in 6 years, the organisation is finally happy with their choice


TopClass LMS powers the online learning platform for NiUG International, the largest independent user group for the iMIS engagement management system, with over 45,850 enrolments.


The two-way integration between TopClass and iMIS has streamlined administration for NiUG, providing a granularity of control which has enabled them to reduce their costs and preserve the value of conference attendance for iMIS users, both members and non-members alike, by regulating access to post-conference educational materials through the LMS for different users.


Training Organizations


Innovatia creates and delivers quality training programs for a number of customers including Nortel Networks. The organization needed an LMS with a configurable user interface so that each customer's training portal was delivered in its own branding.

  • TopClass has been used to deliver training to over 3,500 people
  • Innovatia has more than 80 training titles representing over 1,000 hours of web courseware

NAVEX Global

NAVEX Global is the compilation of four of the most innovative companies in the governance, risk and compliance sector, providing online training for compliance, ethics and code of conduct. NAVEX wished to implement a third party LMS rather than continue to customise and support its in-house system.

  • Internal resources now have more time to spend on course development
  • > 99.999% system uptime, exceeding the agreed SLA

New York Office of Real Property Tax Services

The New York State Office of Real Property Services (ORPS) is a Government agency that is responsible for overseeing the local administration of real property assessments. The assessors must be certified. ORPS wanted to reduce the amount of time assessors spent away from the office on training as well as reduce training related expenses.

  • ORPS saves approximately $1,200 per assessor in expense reimbursements
  • Overall pass rate improved to 98.5% pass level for web based courses

Extended Enterprise


ICON is an international provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The organization provided classroom only courses and wanted to offer their 6,500 employees an online training option.

  • 40% training now delivered online saving time and money
  • Paper supporting training documentation reduced by 97%

The Dow Chemical Company

The Dow Chemical Company is the world’s second largest science and technology company providing innovative chemical, plastic, and agricultural products and services to essential consumer markets. Dow required a training system for 60,000 employees across 6 continents that could be integrated with its PeopleSoft ERP system.

  • Reduced training costs from $95 per user to only $11 per user
  • Savings of $116 million in 3 years using TopClass

Volvo Construction Equipment

Volvo Construction Equipment is a major international company developing, manufacturing and marketing equipment for construction and related industries. Volvo CE wished to make training available beyond a central London location and to consolidate product training into one system.

  • Dealers who received training using TopClass as well as a hands-on session increased their market share by over 30%
  • Volvo CE reduced introductory training time from a 3 day instructor led to 3 hour online course

World Bank Group

The World Bank is a specialized agency of the United Nations and is made up of 184 member countries. World Bank Group wished to reduce the number of training systems in order to fully monitor and analyze impact. The new LMS must also integrate with back office systems.

  • 3,000 learning activities now delivered annually
  • Report data now provides information needed to increase both the relevance and the quality of learning programs
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