Support

Technical Support and Client Services for TopClass LMS Customers

How can we help you today?


WBT Systems is committed to providing excellent service to ensure customer success in using and implementing our solutions. This page will help you to identify and access the support or services you require.

Looking for a new Learning Management system?  If you are interested in learning about our available solutions for education and certification programs and the industries we work with, please visit our Solutions page for more information.

Technical Support


Support can be included as part of the TopClass license agreement and offers assistance to your technical staff in supporting and maintaining your existing TopClass implementation.

Our annual support fee includes product troubleshooting and timely access to any patches, as well as access to upgrade releases, product documentation, and online support resources.

If you would like to submit a ticket please login to the Technical Support Center

Forgotten your username or password? If you do not remember your login for our support centers, please contact your WBT Systems Project Manager or WBT Systems Partner Representative. If you do not know who this is, please let us know, and we will provide their contact information.

Customer Support with TopClass LMS - WBT Systems

Training Requests


Standard training courses are provided as part of a TopClass implementation.

If you have a query about product training, please email training@wbtsystems.com and we will be happy to help you.

Client Services


We are committed to providing excellent service to ensure our clients’ success with our solutions. WBT Systems Services Team are always available to share the knowledge and experience we have built over 20 years of working closely with our client organizations. Details of the services we provide are available on our Services page.

If you need help with any of the following services:

  • Best Practice in Implementation
  • Integration of Business Logic or Third-Party Systems (such as AMS, HRIS, ERP, CRM)
  • Customization requests to change the standard functionality in TopClass
  • Advanced Reporting and Analytics queries
  • Assistance with data imports or migration

Please email services@wbtsystems.com and provide details of your request.

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